Terms and Conditions
By using the Oxera application (“the App”) or the associated fuel-station and maintenance management platform, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the App.
1. Service Provider
The App and related services are operated by ATAM Solutions (“we”, “us”, or “the Company”). The App supports internal and external maintenance workflows, quotations, job orders, warehouse operations, reports, and notifications, according to roles and permissions assigned within your organization.
2. License and Use
We grant you a limited, personal, non-exclusive, non-transferable license to use the App in accordance with these Terms and our Privacy Policy. You may not copy, modify, reverse engineer, distribute, or commercially exploit the App without our written consent, except as permitted by applicable law.
3. Account and Eligibility
The App may require an account linked to an organization (fuel station, service provider, or regulatory authority, depending on system configuration). You are responsible for safeguarding your credentials and for all activity under your account. You must be legally capable of entering a binding contract and provide accurate registration information.
4. Acceptable Use
You must not use the App to:
- Pursue any unlawful, fraudulent, or misleading purpose.
- Infringe intellectual property or privacy rights of others.
- Attempt unauthorized access to systems, data, or other users’ accounts.
- Disrupt the service or transmit malware or abusive content.
- Exceed permissions granted to your role within your organization.
5. Service and Availability
We strive to provide the App on a reasonable basis, without guaranteeing uninterrupted or error-free operation. We may modify features or suspend parts of the service for maintenance or development, with reasonable notice where appropriate. App data does not constitute binding legal, engineering, or financial advice.
6. Content and Operational Data
You retain rights in content you upload (images, reports, requests, documents) to the extent permitted by law. You grant us a limited license to host, process, and display such content to operate the App and deliver services to your organization and authorized parties in the workflow (e.g. maintenance providers or regulators where enabled). Do not upload confidential information you are not authorized to share.
7. Transactions Between Organizations
When you use external maintenance workflows, quotations, or payment confirmation, contractual obligations between the station and the service provider remain between those parties. We provide the technical platform to coordinate requests, approvals, and records, without being a party to the maintenance contract unless otherwise agreed in writing.
8. Disclaimer
To the maximum extent permitted under the laws of the Kingdom of Saudi Arabia, the App is provided “as is” without express or implied warranties, including fitness for a particular purpose. We are not liable for indirect, incidental, or consequential damages arising from use where the law permits such exclusion.
9. Indemnification
You agree to indemnify and hold ATAM Solutions harmless against claims arising from your misuse of the App or breach of these Terms, within limits permitted by law.
10. Termination
We may suspend or terminate your access for breach of these Terms or for operational or legal necessity. You may stop using the App at any time. Certain records may be retained as described in the Privacy Policy and legal obligations.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of the Kingdom of Saudi Arabia. Disputes shall be resolved before the competent courts in Riyadh, unless mandatory law provides otherwise.
12. Changes
We may update these Terms. Continued use after publication on this page constitutes acceptance of the revised Terms where permitted by law. Please review this page periodically.
13. Contact
For questions regarding these Terms:
Email: support@atam.com.sa
Responsible entity: ATAM Solutions